Live Labor Utilization Reporting for a Digital Infrastructure Firm
Hours saved annually on manual reporting and report prep
Less time spent assembling utilization data for leadership reviews
Capacity and utilization visible the moment the dashboard refreshes
The Bottom Line
A digital infrastructure and smart buildings firm needed a cleaner way to see their Harvest time tracking data without manually exporting and reviewing files. ProsperSpark built a Power BI dashboard connected to Harvest via Coupler, giving the team a live view of labor utilization sliced by time period, project, task, employee, and employee type. The result was a self-service reporting tool that pulled current data automatically and showed available capacity vs. utilization in both hours and percentages.
Situation
The client is a digital infrastructure and smart buildings firm founded in 2007. They plan, design, and build data centers, smart buildings, and mission-critical technology infrastructure for clients across higher education, healthcare, life sciences, financial services, and government. Their work ranges from hyperscale data center development and AI-ready computing environments to smart building integration for commercial real estate. Projects are complex, multi-phase, and often run concurrently across multiple sectors and regions.
With that kind of project mix, knowing how time is allocated across the team is not just a reporting exercise. It directly affects how leadership manages capacity, staffs engagements, and tracks utilization against available hours. The client tracks project time through Harvest, but getting a timely picture of that data required manual steps. Without a connected reporting layer, reviewing utilization across projects meant pulling exports and working with raw data rather than a structured view built for the team’s needs.
The client wanted a Power BI solution that could connect directly to their Harvest data and surface the most useful information without requiring manual intervention each time.
Instead of pulling exports and working with raw time records, the client now had a structured view of labor utilization that could be refreshed on demand.
Solution
ProsperSpark built a Power BI dashboard connected to Harvest through Coupler, a data integration tool that pulls Harvest time records on a scheduled basis. This gave the team a live data connection that updated automatically rather than requiring manual exports or file management.
The dashboard was built around labor utilization, with views sliced across four dimensions:
-
- Time period (month, quarter, and week)
- Project
- Task
- Employee and employee type (Market Leaders vs. Project Team)
A key feature was the available capacity vs. utilization view, which showed both hours and percentage, giving leadership a quick read on how the team was allocated at any point in time.
Formatting and formulas were refined across all tabs after an initial review call with the client, and a revision was returned based on that feedback. The final connection setup was verified on a call with the client team, confirming the data was pulling correctly and that the team could refresh and access the dashboard independently through a desktop shortcut.
The engagement was structured as a block of hours, which kept the work practical and focused. The goal was a working, maintainable dashboard—not an over-engineered solution.
Results
The team ended the project with a dashboard that connected directly to their Harvest data and required no manual prep to use. Instead of pulling exports and working with raw time records, the client now had a structured view of labor utilization that could be refreshed on demand.
The Coupler connection was verified live with the team and confirmed to be pulling current data. The dashboard was accessible from a desktop shortcut, and the data connection was set up under the primary account so it would remain stable without depending on individual team members’ credentials.
For a project delivered in eight hours, the outcome was a reliable, self-service reporting tool the team could continue using without outside support.
Let's make your tech work for you, not the other way around. Schedule a FREE no-pressure chat with us today.
At a Glance
Client
Digital infrastructure team and smart buildings firm
Organization
- Multi-region professional services firm specializing in data centers, smart buildings, and mission-critical technology infrastructure
Business Challange
- No live reporting layer on top of Harvest time tracking data
- Reviewing project time required manual exports and disconnected review
Services
-
- Power BI dashboard development
- Data integration setup
- Dashboard design
Tools
-
- Microsoft Power BI
- Coupler
- Harvest
Market Considerations
- Project-based firms need timely utilization visibility. Without a reporting layer, that means manual exports and delayed decisions.
- Tools like Coupler make it practical to connect Harvest to Power BI without custom API development, keeping the solution lightweight and easy to maintain.
Key Takeaways
- A live data connection removes the lag between activity and reporting
- Coupler + Power BI is a practical stack for surfacing time tracking data without heavy development work
- A small engagement scoped right can deliver a self-service tool the team uses every day
